Learning Outcomes

Learn IT! Do IT! Know IT!

Virtualization Overview

Lesson Summary

VMWare vSphere and Virtualization Overview - Assessment

In this module, you will learn about VMWare vSphere and an overview of virtualization. Discuss the reasons for virtualizing (e.g cost savings), how VMware virtualization compares to traditional PC deployments and common pain points in PC Server.

Planning the ESXi Deployment

vSphere 5.x Deployment Guidelines

vSphere Hypervisor (ESXi) Installation

Configuring Hostname Resolution and NTP

Troubleshooting ESXi

Planning and Installing ESXi Assessment

In this module, you will learn about planning and installing ESXi. Get to study ESXi compatibility requirements and ESXi deployment. Also, you will study the different options for deploying VMware ESXi.

Overview of 3rd Party Tools

ESXi Management

Linux Command Review

Using Tools to Administer a VMware Environment Assessment

In this module, you will learn about Using Tools to Administer a VMware Environment. Get started by discussing how 3rd Party Tools help in managing our environment, how ESXi relies on remote utilities instead of a service console, and the basic Linux Commands.

vSphere Infrastructure - Licensing

vCenter Server Installation

vCenter Server Inventory

Managing vCenter Server

Planning vCenter Server Deployment

Troubleshooting vCenter Server and Database

vCenter Server 5 and Licensing Assessment

In this module, you will learn about vCenter Server 5 and Licensing.Learn about the licensing of the vSphere Infrastructure, the vCenter server as well as the specific licensing model available to it, how to install the vCenter Server and the vCenter Server Inventory.

Creating and Modifying Virtual Networks

vSphere Distributed Virtual Switches

Creating and Modifying Virtual Networks Using CLI

Configuring Networking Assessment

In this module, you will learn how to configure networks. Network configuration is the process of assigning network settings, policies, flows, and controls. Learn also how to create and modify virtual networks using CLI as well as vSphere Distributed Virtual Switches.

Storage Concepts

iSCSI Storage (GUI & Command Line)

Fibre Channel Storage

VMFS Datastores (GUI & Command Line)

NAS Storage and NFS Datastores (GUI & Command Line)

Raw Device Mapping (RDM)

Configuring Storage Assessment

In this module, you will learn about configuring storage. Get to study the basic storage terms and how the Internet Small Computers Systems Interface provides access to storage across a TCP/IP network. Also, you will learn about the Virtual Machine File System volumes.

First Assessment

You must score 80% or more to pass this assessment.

Creating a Virtual Machine

Create Multiple VMs, Templates & Clones

Virtual Appliances

VMware Converter (P2V – V2V)

Managing Virtual Machines

Virtual Machine Startup/Shutdown

Virtual Machine Snapshots

vSphere Web Client

Virtual Machine Troubleshooting & Best Practices

VM Creation, Configuration, and Snapshots Assessment

In this module, you will learn about VM Creation, Configuration, and Snapshots. It starts by explaining Virtual Appliances and how to make good use of them. Learn about Virtual Machine Startup/Shutdown.

Controlling User Access and Passwords

ESXi Active Directory (AD) Integration

Managing Firewalls

Secure Shell (SSH) Access

The root Account

VMsafe and vShield

Security and Permissions Assessment

In this module, you will learn about Security and Permissions from how permissions are granted by pairing a group with a role assigned to an inventory object. Learn also how UNIX can use multiple authentication protocols.

Optimizing Resources

Performance Monitoring

Configuring Alarms

ESXi and vCenter Logs

Server and VM Monitoring Assessment

In this module, you will learn about Server and VM Monitoring. It explains how VMkernel dynamically deduplicates VMs’ memory pages to physical memory. Learn also that Transparent Memory Compression only happens when a host is under memory pressure.

Storage Views & Topology Maps

Storage vMotion

Configuring vMotion

Distributed Resource Scheduler (DRS) Cluster

Datastore Clusters & Storage DRS (SDRS)

Resource Pools and Monitoring

Host Profiles

Linked Mode Group of vCenter Servers

vSphere Storage Appliance (VSA)

Advanced ESXi and vCenter Server Management Assessment

In this module, you will learn about Advanced ESXi and vCenter Server Management. It explains Storage Views and Topology Maps and how they are useful for vMotion. Learn also that Storage vMotion requires ESXi 5 supports NFS.

Patching ESXi Standalone Hosts

Patching with Update Manager

Upgrades and Migrations

Patching and Upgrading ESXi Assessment

In this module, you will learn about Patching and Upgrading ESXi. It explains the process in the Update Manager vSphere Client Plugin. Learn how it runs processes when upgrading vCenter 4.1 to 5.0.

Site Recovery Manager (SRM)

High Availability (HA)

Virtual Machine Fault Tolerance

Microsoft Clustering

Backup Strategies

VMware Data Recovery

Third Party Backups

Disaster Recovery and Backup Assessment

In this module, you will learn about Disaster Recovery and Backup. You will discuss the VMware Site Recovery Manager (SRM) and its new features. The module also outlines how network problems can create Host Isolation conditions.

Second Assessment

Diploma in VMware Ultimate Bootcamp vSphere 5 - Assessment

This free online course helps you to work efficiently in real-world troubleshooting and installation of VMware 5.0.

Diploma in VMware Ultimate Bootcamp vSphere 5

VMware vSphere 5.0 is the industry-leading virtualization technology platform accelerating the shift to cloud computing for existing Data Centers. This free online course discusses the fundamental tools and techniques required to plan, install and administer a VMware environment including Disaster Recovery and Backup. This VMware course will refine your overall skills in administering virtual environments, specifically the VMware vSphere 5.0.

VMware vSphere 5 Ultimate Bootcamp is a free online course that offers training on advanced virtualization concepts and the VMware vSphere 5 product suite. VMware vSphere 5.0 is the industry-leading virtualization technology platform accelerating the shift to cloud-computing for existing Data Centers. The objective is simple: teach you how to use the platform and perform tasks efficiently and effectively, starting with the installation of the product and then real-world troubleshooting issues. The focus of this VMware training course is to learn and harness the power of VMware and master the entire concept of virtualization. It also analyzes other 3rd party tools as well as technologies that will enhance VMware capabilities and increase your virtualization expertise. This VMware course combines several popular VMware vSphere classes into one accelerated-learning Bootcamp with content and concepts from multiple VMware classes. These range from Install, Configure, Manage, What’s New, Manage for Performance, and Troubleshooting. 
The Ultimate Bootcamp maximizes your training experience with learning based on real-world scenarios and throughout the course, you will learn how to use tools to administer the VMware environment. You will also learn about planning the ESXi deployment, deployment guidelines, vSphere Hypervisor installation, Configuring Hostname resolution and NTP, and Troubleshooting ESXi. The final section of this course covers topics like Network Configuration, Configuring Storage, Virtual Machine Creation, Configuration, and Snapshots. The right Network Configuration is essential to supporting the flow of traffic through a network and can also support and enhance network security as well as improve network stability. Some other concepts related to VM Creation are discussed, such as how to create Multiple VMs, Templates &amp; Clones, Virtual Appliances, and VMware Converter. The purpose of Virtual Machine Creation is to provide a platform-independent programming environment and the content then focuses on the basic terminology of the accounts, and access controls and security of Local Linux Systems. Command Line Interface (CLI) tools in a Linux System for basic security access controls, as well as basic files to support user and group accounts is comprehensively addressed and you will finish off by learning about Patching and Upgrading ESXi, Disaster Recovery and Backup and Virtual Machine Monitoring.
This course is designed for System Administrators, Engineers, and Operators responsible for the setup, support, and troubleshooting of ESXi 5 Server and/or vCenter 5. Enrolling for this VMware Ultimate Bootcamp vSphere 5 can level-up your expertise in administering virtual environments from VMware vSphere 5.0 and a whole new world of career prospects.

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ITIL 4: Overview, Evolution, and Impact on Service Management

Core Elements of the ITIL 4 Framework

ITIL 4 Concepts and Service Relationships

ITIL 4 Certification Pathways

Continual Improvement and Governance Practices

Supplier Practices

IT Asset and Event Management

Change and Configuration Practices

Incident Handling and Operational Support

User-Facing Practices and Certification Overview

Purposes of the ITIL 4 Service Value Chain Activities

The Design, Build, Deliver & Support Activities

Integrating ITIL 4 with Modern Methodologies

Service Measurement and Optimisation

Improvement and Change Practices

Operational Support Practices

User-Facing and Performance Practices

Foundations of ITIL 4 for Service Management - Assessment

Enhance service delivery, boost career opportunities and improve organisational efficiency with this free online course.

Foundations of ITIL 4 for Service Management

Want to lead in IT service delivery and innovation? This course empowers you to master ITIL 4’s core concepts, practical frameworks, and modern integrations. It’s your gateway to streamlined operations and strategic value. This course was reviewed and approved byqualified subject matter expert Asim Suleman, an information security & compliance specialist. Start your journey toward globally recognised ITIL 4 certification today.

Topic A

Topic A - Demo 1 - Preventive Maintenance Hardware

Review Quiz

In this module, Preventive Maintenance, students will learn about preventative maintenance. This module will teach students about what preventive maintenance does, how it saves time and money, how it can prevent data loss, and how it improves performance. Students will also learn about preventive tasks such as updating virus and malware detectors, backing up data, defragmenting drives, and more.

Topic A - Demo 1 - Troubleshooting Procedures - Part 1

Topic A - Demo 2 - Troubleshooting Procedures - Part 2

Topic A - Demo 3 - Troubleshooting Procedures - Part 3

Topic A - Demo 4 - Troubleshooting Procedures - Part 4

Topic A - Demo 5 - Troubleshooting Procedures - Part 5

In this module, Troubleshooting Procedures, students will learn about troubleshooting procedures. This module will guide students through the procedures for troubleshooting technical issues, starting with the tools required. Students will learn not only about the hardware tools required for troubleshooting computer hardware, but also the software tools as well, such as boot disks and system rescue.

Topic A - Demo 1 - Windows 10

Topic B

Topic B - Demo 1 - Control Panel

Topic C

Topic C - Demo 1 - Remote Assistance

Topic D

Topic D - Demo 1 - Operating Systems Command Prompt

Topic D - Demo 2 - Operating Systems Administrative Tools

Topic D - Demo 3 - Operating Systems Migration

Topic D - Demo 4 - Operating Systems Configurations

In this module, Operating Systems, students will learn about operating systems. Students will learn about the functions of an operating system, such as managing hardware, resources, data, and making user interaction easy through the use of a graphical user interface (GUI). This module will also cover the big three operating systems: Windows, Linux, and Mac.

Topic A - Demo 1 - Managing Files

In this module, Managing Files, students will learn about managing files. Students will learn about files and directories, naming conventions, and the File Allocation Table (FAT). This module will also cover common executable file extensions, such as batch files, command files, and power shell scripts as well as what they're used for.

Topic A - Demo 1 - Applications Utility

Topic A - Demo 2 - Troubleshooting Utility

Topic A - Demo 3 - Optimization - Part 1

Topic A - Demo 4 - Optimization - Part 2

Topic A - Demo 5 - Optimization - Part 3

Topic A - Demo 6 - Optimization - Part 4

Topic A - Demo 7 - Optimization - Part 5

Topic A - Demo 8 - Optimization - Part 6

In this module, Applications Utility, Troubleshooting, and Optimization, students will learn about applications utility, troubleshooting, and optimization. IT professionals frequently upgrade and remove applications from computers. New installs are frequently acquired through disc or internet download. This module will teach students about the common processes for download and removing software.

Topic A - Demo 1 - Configuring Drivers

In this module, Configuring Device Drivers, students will learn about configuring device drivers. Students will learn about configuring device drivers, changing device settings, updating drivers, removing device drivers, plug-and-play devices, and device failure. This module will also discuss what to do in the event of device failure and how to use system restore points.

Topic A - Demo 1 - Networking and Wireless Connections - Part 1

Topic A - Demo 2 - Networking and Wireless Connections - Part 2

Topic A - Demo 3 - Networking and Wireless Connections - Part 3

Topic A - Demo 4 - Networking and Wireless Connections - Part 4

Topic A - Demo 5 - Networking and Wireless Connections - Part 5

In this module, Networking and Wireless Connections, students will learn about networking and wireless connections. Students will learn about peer-to-peer networks, server networks, the common functionality of server networks, and the three types of network topology: Bus, Star, and Ring networks. This module will also cover networking devices including network interface cards, repeaters, bridges, routers, gateways, hubs, and switches.

Topic A - Demo 1 - Recovering Systems - Part 1

Topic A - Demo 2 - Recovering Systems - Part 2

In this module, Recovering Systems, and Disaster Recovery, students will learn about recovering systems and disaster recovery. This module will discuss the process for disaster recovery, expecting things to go wrong, and using boot logs to troubleshoot problems. Students will learn the process for booting a system into safe mode, emergency repair, factory repair partitions, startup repair, and system image recovery.

Topic A - Demo 1 - Cloud Storage - Part 1

Topic A - Demo 2 - Cloud Storage - Part 2

Topic A - Demo 3 - Cloud Storage - Part 3

In this module, Cloud Computing, students will learn about cloud computing. Cloud computing uses a network or internet connection and manipulates, collates, configures, and accesses applications online while providing support infrastructure, applications, and data storage. This module will also discuss the benefits and risks to cloud computing as well as cloud characteristics.

Topic A - Demo 1 - Security Fundamentals - Part 1

Topic A - Demo 2 - Security Fundamentals - Part 2

Topic A - Demo 3 - Security Fundamentals - Part 3

In this module, Security Fundamentals, students will learn about security fundamentals. This module will cover security fundamentals such as business continuity, disaster recovery planning, application development security, access control, information security governance, risk management, operation security, physical security, and network security.

CompTIA A+ 1000 - Part 2 - Assessment

Learn the skills necessary to become a PC Service Specialist with this free online CompTIA A+ 1000 course.

CompTIA A+ 1000 - Part 2

This free online CompTIA A+ course will teach you about preventative maintenance. You will study the hardware tools required for troubleshooting computer hardware as well as the software tools such as boot disks and system rescue. You will study the functions of an operating system such as hardware management, resources, data, and making user interaction easy through the use of a graphical user interface (GUI), and so much more!

NIS2 Directive - The Essentials

NIS2 Directive - Objectives and Obligations

NIS2 - Articles 21 and 23

Complying With NIS 2 - The Importance of GAP Analysis

This module discusses the implications of the NIS2 Directive, a cybersecurity regulation imposed in the EU.  The module compares the NIS2 Directive against the NIS Directive. Various obligations and requirements for compliance are also explained, along with implementing the important articles of the Directive.

Fundamentals of NIS 2 Directive - EU Cybersecurity Enhancement - Course Assessment

This free online course aims to build your foundations regarding the requirements of the NIS2 Directive.

Fundamentals of NIS2 Directive - EU Cybersecurity Enhancement

With cybersecurity incidents constantly increasing, various regulations and countries are working around the clock to enact and impose new rules and standards for added protection. One such standard is the NIS2 Directive, which has its scope in the territory of the European Union. In this short course, we explore this new Directive, the requirements to show compliance, and its important articles and requirements.

Electronic Document Management - Learning Outcome

EDM Fundamentals and Compliance

EDM Operations and Processes

In this module, you’ll be introduced to the basics of electronic document management (EDM), covering its key concepts, terminologies, principles and benefits. We discuss the document lifecycle in an EDM system, including the operations and processes involved in EDM. You’ll learn about document control, security and more.

Learn the basics of electronic document management (EDM) and improve your document workflow in this free online course.

Introduction to Electronic Document Management

Imagine a scenario in which documents effortlessly flow from creation to storage, retrieval and collaboration. Electronic document management (EDM) systems are designed for that. With the help of EDM, any document is just a few mouse clicks away. This course introduces you to EDM and lays out its benefits and key concepts. We discuss EDM standards and regulations and lay out EDM operations and processes. Sign up to learn how to go paperless.